In order to confirm the booking of the service , you need to pay a deposit which has been agreed through email with our customer service.
You can pay the deposit both through credit cards or through PayPal , if you have a PayPal account.
Once we have received your deposit , we will send you via email our travel voucher as confirmation within 24 hours.
Any cancellation by a Client must be made by email and be acknowledged by the Company with e-mail. The date on which the request to cancel is received by the Company or its Agents will determine the restitution of the deposit.
Cancellation mode for Tours and various Services:
- Cancellation 7 days or more before the services: the entire deposit of 20% of total price will be entirely paid back to the customer.
- Cancellation less than 7 days before the services : the deposit of 20% of total price will not be paid back to the customer.
If the cancellation occur two months after the payment of the deposit , will be refunded the deposit amount less the paypal fee which is 3.4% of the deposit-
If the client wants to cancel the tour due to the bad weather or to any other personal reasons (such as illness, change of personal circumstances) within 7 days before the services, the deposit of 20% of total price will NOT be paid back to the customer.
The client must know that we will provide our services (Tours and Transfers) despite bad weather.
If the client wants to change the date of the service, the company could allow it according to our vehicles availability.